Newly Unemployed Service Workers Owe More Than $1.7 Billion a Month

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An estimated $1.7 billion in rent and mortgage payments is owed each month by service-sector workers who received unemployment benefits in April as a result of COVID-19, according to a new Zillow® analysis. 

More than $1.7 billion in rent and mortgage payments is owed each month by U.S. service-sector workers currently receiving unemployment benefits as a result of the coronavirus pandemic payments that could be in jeopardy if expanded local and federal unemployment assistance fades or workers remain without incomes longer than expected.

Service-sector workers (including the food, arts, entertainment, recreation and retail industries) are perhaps feeling the greatest financial impact from COVID-19 as many shops and restaurants reduced operations or shut their doors completely. An estimated $1.7 billion in rent and mortgage payments is owed each month by service-sector workers who received unemployment benefits in April as a result of COVID-19, according to a new Zillow® analysis. 

About 70% of that total ($1.2 billion) is from renters, illustrating the unprecedented scale of what is at risk in the rental market. That’s nearly 3% of the total monthly rent paid in the U.S., even before accounting for newly unemployed renters in all other industries — Zillow estimates service-sector workers comprise a little more than a third of those who have lost their jobs as a result of the coronavirus pandemic. Previous Zillow research has shown renters in the food and retail industries already struggled with cost burdens before the pandemic, making it difficult for those who fall behind to catch back up. 

“As we’re watching resilient buyers return to the for-sale market and more renters able to pay on time in May than in April, it’s important to remember that much of the confidence that led to that improvement rests on massive government aid,” said Zillow Senior Principal Economist Skylar Olsen. “By supporting the more than 40 million Americans who have filed for unemployment benefits, that package is not only easing financial hardships but also safeguarding the housing market from widespread evictions and foreclosures that could have devastating effects. That safety net has an end date, so if employment does not bounce back as hoped this summer the housing recovery could be impeded, especially for renters who aren’t insulated by the equity owners hold in their homes.”

Safety nets including unemployment benefits, the CARES Act stimulus checks and temporary renter protections have eased tensions for many households for the short-term, at least. But with state reserves stretched, stimulus checks covering only a portion of the typical monthly rent or mortgage payment in many states, and many workers who don’t qualify for benefits, a large share of housing payments could be missed eventually if government assistance expires or jobs don’t return to pre-pandemic levels — likely pushing some into housing insecurity.

Skyrocketing unemployment caused about 22% of renters to not pay any of their rent during the first week of April, up from about 18% last spring. That fell to 20% in Mayii, a possible signal that government aid and the reopening of some businesses is helping to lessen financial stress. More assistance could be on the way in the form of the HEROES Act, but the long-term picture is unclear. 

It’s not only service-sector workers that are experiencing mass unemployment during the coronavirus pandemic. Some states with economies reliant on manufacturing are also feeling the impact of heavy  unemployment. In Ohio, where manufacturing makes up the largest share of the state’s GDPiii, 53% of housing payments owed by manufacturing workers are from those whose jobs have been affected by COVID-19. In Michigan, that share is 27%. 

Even workers in essential industries that have been largely allowed to continue operations are not immune from unemployment. Many states halted non-emergency medical procedures, such as dental work and routine medical checkups, pushing some healthcare workers to file for unemployment benefits. In both Washington and Oregon, two states among the first to issue stay-at-home orders and limit business operations, healthcare workers receiving unemployment payments made up about 12.5% of the total housing payments owed by workers in that industry in April. That share is even higher in Georgia (19%), Rhode Island (18%) and New Hampshire (13.5%). 

State Service-Sector
Industries: Sum of
Housing Payments
Owed by Newly
Industries: Share
of Total Housing
Payments Owed
by Newly
Industries: Share
of Newly
Housing Payments
Owed by Renters
Industries: Share of
Housing Payments
Owed by
United States $1,725,970,116 15.7% 69.6% 30.4%
Alabama $9,097,534 10.2% 72.9% 27.1%
Alaska N/A N/A N/A N/A
Arizona $22,935,967 9.4% 71.1% 28.9%
Arkansas $6,243,198 9.6% 64.5% 35.5%
California $189,941,699 10.0% 69.5% 30.5%
Colorado $38,518,705 13.4% 72.2% 27.8%
Delaware $2,156,883 11.9% 63.3% 36.7%
Florida $84,717,112 9.3% 72.0% 28.0%
Georgia $73,234,065 22.5% 73.7% 26.3%
Hawaii $16,645,238 21.1% 68.2% 31.8%
Idaho $7,433,563 15.2% 66.4% 33.6%
Illinois $61,397,684 15.6% 67.4% 32.6%
Indiana $14,493,975 10.4% 72.8% 27.2%
Iowa N/A N/A N/A N/A
Kansas $7,199,621 12.8% 72.7% 27.3%
Louisiana $35,339,357 28.9% 81.5% 18.5%
Maine $3,418,385 12.0% 41.1% 58.9%
Maryland $25,724,469 11.2% 67.2% 32.8%
Massachusetts $76,980,941 26.7% 69.7% 30.3%
Michigan $45,852,970 19.5% 60.0% 40.0%
Minnesota $44,483,136 22.2% 56.7% 43.3%
Mississippi $9,280,735 19.0% 81.7% 18.3%
Missouri $24,012,225 15.4% 65.5% 34.5%
Montana $7,536,130 24.6% 64.6% 35.4%
Nebraska $5,732,365 13.3% 67.5% 32.5%
Nevada $55,630,719 24.6% 61.0% 39.0%
New Hampshire $4,896,311 9.0% 55.3% 44.7%
New Jersey $75,801,832 21.0% 65.7% 34.3%
New Mexico $9,578,883 20.2% 75.5% 24.5%
New York $254,067,420 30.1% 78.6% 21.4%
North Carolina $49,010,194 16.9% 70.1% 29.9%
North Dakota $901,416 7.5% 54.5% 45.5%
Ohio $22,227,882 7.6% 71.3% 28.7%
Oklahoma $10,041,075 11.0% 72.3% 27.7%
Oregon $43,042,808 24.2% 70.0% 30.0%
Pennsylvania $58,932,798 18.9% 64.8% 35.2%
Rhode Island $12,012,433 28.6% 63.6% 36.4%
South Dakota $887,198 6.3% 52.4% 47.6%
Tennessee $28,842,472 16.2% 69.4% 30.6%
Texas $93,795,280 11.1% 75.6% 24.4%
Utah $8,016,932 9.1% 67.4% 32.6%
Vermont N/A N/A N/A N/A
Virginia $22,597,514 8.1% 71.1% 28.9%
Washington $76,612,944 20.4% 65.5% 34.5%
West Virginia $4,525,272 16.3% 74.5% 25.5%
Wisconsin $29,127,443 18.6% 62.2% 37.8%
Wyoming N/A N/A N/A N/A

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